Privacy Policy
Last updated :
1. Information we collect
We may collect information you provide directly, including:
Name and company name
Email address and phone number
Billing and business information
Project specifications and manufacturing requirements
Technical drawings, CAD files, and other uploaded documents
Information submitted through quote and contact forms
We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, and general website usage data.
2. How we use your information
We use collected information to:
Respond to quote and project requests
Review drawings and manufacturing specifications
Provide machining and production services
Communicate about orders, projects, and deliveries
Improve our website and customer experience
Maintain website security and prevent misuse
Meet applicable legal and contractual requirements
We do not use customer project information for purposes unrelated to providing or improving our services unless permitted or required by law.
3. Drawings and confidential information
Technical drawings, CAD files, specifications, production documents, and other materials submitted for quoting or manufacturing may contain confidential business information.
We use reasonable measures to protect these materials and limit access to personnel, suppliers, and service providers who need the information to perform the requested work.
Customers should avoid submitting information they are not authorized to share with us.
4. Information sharing
We may share information with trusted service providers when necessary to operate our business, process orders, provide manufacturing services, maintain our systems, or deliver products.
We may also disclose information when required by law, legal process, or to protect our rights, customers, employees, or business.
We do not sell personal information as part of our ordinary business operations.
5. Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, understand website traffic, measure performance, and improve functionality.
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website features.
6. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Contact us
If you have questions about this Privacy Policy or how we handle your information, Contact us